A c a d e m y

Image description


Pozovite, pošaljite e-mail, zatražite PONUDU po meri Vaše organizacije, ODGOVOR očekujte istog dana!

Image description
Image description
ISO 9001 2015 Quality Management Systems - Requirements.pdf
Kliknite da preuzmete pdf dokument
Image description
Image description
Image description

The pivotal role of quality management systems as a basis for the economic growth component of the sustainability agenda has often been overlooked, with attention in recent years being focused on the more topical elements of environmental integrity and social equity.

Image description


Image description



What is ISO 9001? 

ISO 9001 specifies the requirements for a quality management system for product or service organizations.  Establishing a QMS is the best way to demonstrate your organization's ability to consistently provide products or services to your customers and meet statutory and regulatory requirements.  ISO 9001 is for all organizations, regardless of type, size, products or services provided.  Many governmental and public agencies such as, education, healthcare and police departments also implement ISO 9001 quality management systems.

Benefits of ISO 9001 Implementation and Certification

  • Meet customer demands for ISO 9001
  • Increase revenues and overcome your competitors
  • Become an approved vendor
  • Increase credibility of your organization's products or services due to ISO 9001 certification
  • Improve operations, efficiency and reduce risks within your organization

How We Can Help

IST understands how to design, develop and implement ISO 9001 certification ready quality management systems from the bottom up to meet ISO standards.  If your organization has existing management systems, we will help you integrate ISO 9001 into your current system(s).

We can guarantee your ISO 9001 quality management system will get certified by accredited ISO certification bodies.  Our trained and experienced management system consultants will assist your organization in designing, developing, and implementing your ISO 9001 quality management system.

Our 6 Step Process

1. Perform gap analysis

2. Design System Documentation (policy, quality manual, procedures, and forms)

3. Implementation Training

4. Pre-Certification Audit

5. Coordinate Certification

6. Get Certified!

Key ISO 9001 Highlights

  • For all types of organization (product, service, governmental, education, healthcare, etc.)
  • All size organizations (small, medium and large)
  • Internationally Recognized
  • Easily integrated into other ISO and API management systems
  • Define  and Understand Processes
  • Control Documents and Records
  • Customer Focused
  • Establishment of Quality Objectives
  • Clear Responsibility and Authority
  • Internal and External Communications
  • Management Reviews
  • Personnel Training and Competency
  • Product Planning and Realization (excluded for service)
  • Product Design and Development (excluded for service)
  • Purchasing Controls
  • Controlling Outsourced Processes
  • Supplier Evaluations
  • Control of Monitoring and Measurement Equipment
  • Monitoring Customer Satisfaction
  • Internal Audit Planning and Program
  • Controlling Nonconforming Product
  • Continual Improvement
  • Corrective Actions



The Deming cycle follows the process approach, which allows the QMS management systems implementation process to use the requirements and the expectations of the stakeholders as inputs, understand how it produces these requirements with the necessary actions and processes, and also verification of the management system results.


The table shows how each clause of the QMS management systems can potentially be implemented by following this structure. This structure includes mainly the requirements that are generic and existent in almost all the management systems. However, it should be adjusted based on the ISO 9001 standard that the organization is implementing and include additional clauses as necessary.


IST experts are here to assist you throughout the entire process and if you need help getting started follow the link below and contact us to begin with the first step.

If you need help getting started in IST with PECB training for Certified ISO 9001 Lead Implementer and Lead Auditor  follow the link below and contact us to begin with the first step.

Image description

ISO 9001 Implementation and Certification is not just suitable for large organizations but also for small businesses. Your organization will benefit from adopting an efficient Quality Management System by saving time and cost, improving efficiency and customer relationships.

Organizations that have adopted the principles of ISO 9001 often realize considerable improvements in their day-to-day operations, with business gains.

Ako Vam je potreban know-how, pohađajte PECB trening kurseve!

Professional Advice.

Image description

For an improvement of your business we will engage the best Consultants who are  experienced and educated for the ISO Standards you want to implement..

Friendly Service.

Image description

We would like to help you how to prepare your ISO documents and your records as better as possible..

Help Implementation.

Image description

We are at your disposal during and after implementation and certification of ISO Standards. Plan - Do - Check - Act cycle is our moto..